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Shipping & delivery
Everything about carriers, times, costs and tracking your order.
Coverage & carrier
We ship across Mexico with Estafeta.
Delivery times
We prepare your order in 1 business day and delivery takes about 2–5 business days depending on your area.
Shipping cost
Flat shipping of $350 MXN nationwide. We don't offer free shipping.
Tracking
When we ship, we email you your tracking number and a tracking link. If you chose Estafeta, the link opens tracking with your number prefilled.
Problems with your shipment?
If your package is delayed or arrives with an issue, message us on WhatsApp or email with your order number and we'll help.